Our sizes come in x-small, small, medium, large or x-large. You should select the size most similar to your usual cup size and dress size.

For more extensive size details and international sizing, check out our size guide.

Kat intimates are delicate and intricate. Please read the care labels carefully before you remove them.

Garments must be cold hand washed only, with a gentle soap. Garments that have been washed incorrectly and are damaged cannot be refunded. 

Do not soak your garments too long, do not wash at a high heat and do not tumble dry. 

Dry flat in shade.

Store your garments in the Kat garment bag provided. They can also be gentle machine washed in cool in these bags.

We use Shopify secure payment gateway for all safe and secure transactions. We accept PayPal, Visa, Mastercard and many international cards. 

All pricing is in USD or CAD - you can select your currency in the footer of our store.

After purchasing, you'll receive a payment confirmation email. Once payment has been confirmed, the processing and shipping process will begin. Depending on your selected shipping method, a tracking number will be updated and emailed to your address. 

For more information, see Delivery.

After you have added all items to your shopping cart, go to the checkout page and enter your unique gift card code in the text box below the products you have added to cart and click 'Apply'.

You can see our latest shipping rates on our Delivery page.

Orders placed between Monday - Friday, prior to 11am, will begin processing that day. Products after this time may be shipped the next day, even if express is selected. Shipping times are in Melbourne, Australia time zone.

Note for the Holiday period: orders may incur a 2 day packing delay during peak season from Black Friday to Christmas.

Please also allow for a slightly longer shipping time due to peak volumes with our shipping partners. 

You can find our up to date policy on our Returns & Exchanges page.

Of course! We send all items in a nice re usable mesh bag with no invoice.

Yes we ship our items in non branded black shipping satchels, so you can have your items delivered to a work address.