Delivery

USA & Canada

Cost Delivery Time*
Standard Delivery

US$20 flat rate

FREE for orders over US$100

5-12 business days

 

Delivery Times

* These are Australia Post Express, Canada Post & USPS delivery times for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas. Estimated delivery time is from date shipped, not necessarily the date of the order. All orders are shipped the same day that are made before 12pm (Melbourne, Australia Time) Monday to Friday. Orders made after 12pm will be shipped the next working day. 

Please note the COVID-19 pandemic will result in delays to these times.

Tracking Numbers

Each parcel is sent with Australia Post, and delivered with USPS or Canada Post. Once you receive your tracking number, you can track it with USPS here or with Aus Post here.

Customs Charges 

The customer will be responsible for any customs or import charges. 

Address Accuracy

Please check and double check your address is correct. Include all street numbers, unit numbers, floors + company names where applicable. We suggest including a mobile phone number so we can contact you quickly if there are any problems. If an order is returned to us for an incorrect shipping address, the re-posting fee is US$20 to cover the return shipping we are charged as well as the cost to resend. Thank you for your understanding!

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