Delivery

 

Cost Delivery Time
USA Express
FREE over $75

$8 USD

DHL
2-3 Business days from dispatch
USA Standard

$5 USD

FREE for orders over $75 USD

USPS

2-6 Business days from dispatch

Canada

FREE over $75 USD

$10 USD

Asendia Canada
7-15 Business days from dispatch
South America

FREE over $100 USD

$12 USD

7-15 Business days from dispatch

 

*These are delivery times for metro/city areas. Delivery may be delayed due to customs clearance or delivery outside metro areas, or affects to the mail network due to the pandemic. Estimated delivery time is from date shipped.

USA:

All orders to the US are shipped from our US based warehouse in Dallas, TX.

Orders over $75 ship FREE express with DHL from our US warehouse. 

Orders under $75 are $5 regular mail with USPS, or $8 express with DHL. 

Sometimes it can take 48 hours for tracking details to be updated, so we appreciate your patience.

If you think there is an issue with your parcel or tracking is unusual, please get in touch for assistance support@katthelabel.com

Canada:

Orders are shipped from our US based warehouse in Dallas, TX.

Delivery to Canada is free for orders over $75 USD, or $10 if under $75. 

We do not currently offer express to Canada, so allow 7-15 business days for delivery once dispatched. 

If you think there is an issue with your parcel or tracking is unusual, please get in touch for assistance support@katthelabel.com

South America

Orders to SA are shipped from our US based warehouse in Dallas.

Countries includes Argentina, Brazil, Colombia, Mexico.

Address Changes

Please check and double check your address is correct before you place our order. Include all street numbers, unit numbers, floors + company names where applicable. We suggest including a mobile phone number so we can contact you quickly if there are any problems.

We cannot make changes to orders once placed.

If you have entered the wrong address or need to update an address, please email us at support@katthelabel.com. Labels are created automatically once the order is placed so we only have a small window to be able to make any changes. 

Dispatch

Our support team is based in Australia, so please note all orders will be shipped the same day that are made before 11am Melbourne, Australia Time from Monday to Friday. Orders made after 11am, will be shipped the next working day. 

Delivery & Order Costs

The delivery cost is a flat rate per order. All charges are in USD. If you are shopping from Canada, the currency conversion will provide an estimate to your local currency. The conversion provided estimates the charge in your local currency, however you will be charged in USD.

Order Tracking

You will be emailed a tracking number on dispatch. 

Thanks for shopping with Kat the Label. 

If you have a specific return enquiry, please contact us.